We understand that health is a personal and private matter, and value and respect your right to keep certain personal information private. At the same time, Insurance Branch has a need to collect and use personal information which will enable us to provide services. In an effort to match you with the best healthcare provider, you may provide us specific information, including Personally Identifiable Information (or "PII"). Personally Identifiable Information is information you voluntarily provide and that is collected when you register for community membership or advertising offers presented to you by our partners. Personally Identifiable Information is information that can be used to identify you, or any other individual to whom the information may relate personally. We do not collect Personally Identifiable Information unless you choose to provide it to us. Some examples of Personally Identifiable Information that we collect may include:
Protected Health Information is individually identifiable information regarding your health (or the health of family members/covered dependents), including but not limited to information on medical conditions, treatments, medications, eligibility and claims data, lifestyle behaviors, and family history that has been entered in the web site by you or someone you authorized to use your account, or received from a pharmacy plan. We will collect Personal Information and Protected Health Information from you when you provide the information to us. The use of your Personal Health Information is governed by the privacy policies of the organization providing your health benefits and in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA).
As is true with most websites, we gather certain information automatically and store it in log files. This information may include:
When you submit information to our site, you provide consent for us to disclose (share, sell, rent or trade) your Personally Identifiable Information, such as your name, address, phone or address, to third parties who may then use your Personally Identifiable Information to contact you, and provide you the information, materials, products or services you requested. The PII collected about you when you visit this site may also, where applicable, be disclosed to any member of our group. This includes, where applicable, our affiliates, our subsidiaries, our holding company and/or other companies within our group or any competent legal, regulatory or law enforcement authority.
You may also grant Insurance Branch and said third party permission to contact you by telephone, mail and/or email, including phone calls that may use computer assisted technology and/or pre-recorded messages.
Occasionally we may utilize this information ourselves in an aggregate basis to understand your preferences or disclose this same information in aggregate with our sponsors and advertising partners to provide better service to you.
We respect your privacy in the utmost and commit never to share, rent, or sell or trade your Personally Identifiable Information with third parties except where you have positively and explicitly "opted-in", to an offer within or hosted on our site requesting information, materials, products or services from a third party, such as our advertising partners.
In certain circumstances we may share Personally Identifiable Information for the following purposes:
In the case of a regulatory or legal authority, you will not be told of this disclosure or the reasons why and you'll be waiving any and all rights that you may have in connection with such disclosure. Finally if you breach our Terms and Conditions, we may share your personal details with our professional advisers or other appropriate third parties.
We will make a commercially reasonable effort to respond to your request to access within 30 business days.
Our site may contain information, links to other sites and advertisements of healthcare services and partners that may help you make educated healthcare choices. We are not responsible for the privacy practices or content of such websites but encourage you to evaluate their specific commitment to you.
All Insurance Branch offers are subject to participation by the advertising partner, product availability, and any applicable state or federal laws that govern such offers. Any offers shown are reasonable facsimiles, and participating advertising partners reserve the right to withdraw offers, substitute another product, or modify offers at their sole discretion.
When you submit PII through the Site, you have opted-in to receive information and marketing communications from our Partners. When contacted by any of these Partners, you should notify them directly of your choices regarding the use of your information. To opt-out of having future third party marketing communications sent to you by our Partners, you will be required to unsubscribe with the applicable Partners or third parties.
The site has security measures in place to protect from the loss, misuse, and/or alteration of information under our control. Certain areas of the web sites, including any areas where you enter Personal Information or Protected Health Information, are secured with encryption technology.
Since the internet is not a 100% secure environment, we cannot ensure or warrant the security of any information you transmit to our sites. There is no guarantee that the information may not be accessed, copied, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.
This site is not intended for children under the age of 13. We will not knowingly collect PII via this Site from visitors under the age of 13. We encourage parents to talk to their children about their use of the Internet and the information they disclose to Web sites. Parents should not include their child’s full name anywhere on the Site.
Under California S.B. 27 ("Shine the Light" Law), California residents have the right under certain circumstances to receive, once a year, information about third parties with whom we have shared information about you or your family for their marketing purposes during the previous calendar year, and a description of the categories of personal information shared. To make such a request, please send an email to firstname.lastname@example.org. Please include the phrase "California Privacy Request" in the subject line, the domain name of the website you are inquiring about, along with your name, address and email address. We will respond to you within thirty days of receiving such a request.
Attention: Privacy & Compliance,
2945 Townsgate Road, Suite 350
Westlake Village, CA 91361